Help Center

To keep orders moving quickly, we're unable to edit sizes, colors, or add items once an order is placed. Please place a new order, and email contact@lara.com and we're happy to help sort out the rest.

Cancellation requests must be submitted within 1 hour of purchase, before your order is sent to our fulfillment partners. After that window, the order can no longer be cancelled, but it can be handled as a standard return once it arrives.

Email contact@lara.com right away with your order number and a photo of the item and packing slip. We'll send a prepaid return label and ship your correct item as soon as the return is in transit.

Please check all packaging carefully first. If something is genuinely missing, let us know within 48 hours of delivery so we can verify it against our fulfillment and shipping weight records.

We're so sorry. Email contact@lara.com with a photo of the damage and we'll do everything we can to make it right.

Visa, Mastercard, American Express, Discover, Apple Pay, Google Pay, PayPal, and Shop Pay, all processed securely through Shopify.

No deposit is required to shop online or in our showrooms. The only deposit is a $30 fee to book a one-hour fitting appointment, credited toward your purchase.

Enter your code in the Promo Code field at checkout and click apply to see your updated total.

Email contact@lara.com and we'll help apply it manually, or refund the difference if the code was active within the last 14 days.

All orders are processed within 24-48 hours. Orders placed before 9:00am ET Monday-Friday begin processing the same day.

Yes, we ship worldwide for a flat $69.95, arriving in 3-10 business days. This rate does not include customs fees or import duties.

Orders of more than 4 dresses may be subject to cancellation as a precaution. Email contact@lara.com first and we'll help coordinate a bridal party order.

Yes, expedited shipping (1-3 business days after processing) is available for $34.95 at checkout.

• 14 days from delivery to start a return
• Dress must be unworn, with the colored bodice tag or ribbon still attached, in original packaging
• $30 flat return-shipping fee on every return, we'll provide a prepaid label
• Outlet, sale, and in-store purchases are final sale
• Returns that don't meet these requirements may carry a 25% restocking fee
• Approved refunds post within 10 business days of inspection

Start a return anytime through our Returns Center, or email contact@lara.com.

Yes, email contact@lara.com to start an exchange rather than a standard return.

Refunds can't be issued on dresses missing the colored tag or ribbon. Please don't cut it until you're certain you're keeping the dress.

We offer sizes 00 to 26 across most styles. Check our Size & Fit Guide and take your own measurements, or email us for help choosing.

Lara dresses are made in two countries — China and India — and each factory cuts and grades its patterns slightly differently. That means the same size number can correspond to slightly different measurements depending on where a specific style is made. Every product page's Size Guide automatically shows the correct chart for that exact style, so always check the Size Guide on the product you're ordering rather than assuming sizing is identical across styles. You can also view the China size chart or India size chart directly.

Yes, full alterations are available at both our NYC and Mineola showrooms, by appointment. Typical turnaround is 4-5 weeks depending on workload.

All sales are final once a dress has been altered. Email contact@lara.com with questions.

Lara NYC, 49C W 37th St, New York, NY 10018
Lara Mineola, 99 Jericho Tpke, Mineola, NY 11501

An appointment isn't required, but it is recommended. Walk-ins are welcome based on availability and may try on up to 3 dresses.

Two fitting rooms at each of our locations.

Yes, absolutely, we encourage it! Tag us if you share on social media.

Yes, a $30 deposit, fully credited toward your purchase if you buy a dress that day.

Generally $350-$900. Most styles fall between $450-$700, with select premium designs reaching $750-$900.

Yes, an extensive range of silhouettes, fabrics, and embellishments for black-tie events and formal weddings alike.

Yes, a wide variety of styles for bridesmaids, family members, and guests.

Yes, alongside our more formal, structured pieces, we offer lightweight styles built for effortless movement and comfort.

Not currently, all Lara New York dresses are available for purchase only.

Not at this time.

We don't offer pre-orders, but you can sign up for a restock alert on any sold-out style, or email contact@lara.com about a specific request.

Select styles are also available at Nordstrom, Macy's, and David's Bridal.